Submitting feedback to Impactly

Impactly is constantly striving to improve the system and fix errors. To make it as easy as possible for you to send feedback directly to us, we have provided a simple guide below. By following these steps, the system automatically sends the information directly to us. Alternatively, feedback can also be sent to Daniel@impactly.dk.

Click on the red "Feedback" tab on the left side of the screen‍

Locate and click the red “Feedback” tab on the left-hand side of your screen.

Rate your experience

Select one of the 5 smiley faces to rate your experience related to the feedback you are providing.

Write your feedback

Enter your feedback in the text box provided. This message will be sent directly to Impactly’s development team.

Click the square icon indicated by the red arrow‍

Press the square icon shown by the red arrow to proceed.

Click on the element on your screen related to your feedback

This helps the development team identify the specific element you are providing feedback on. Click anywhere on the screen to highlight the relevant area.

Once you click on an element, the feedback box should reappear.

‍Press the "Send" button

Confirm your feedback submission by clicking the “Send” button.

‍IMPORTANT - Enter your email in the final step

Enter your email address in the final step to allow us to respond to your feedback. Additionally, the system will automatically send information about which buttons you pressed, helping us understand your challenge and make corrections or improvements more efficiently.